NCSC and GNCCB launch cybersecurity awareness campaign

The bodies will work closely to identify methods used by cybercriminals and to advise businesses and the public how to avoid falling victims to cybercrime.

Minister of State at the Department of the Environment, Climate and Communications, Ossian Smyth, Minister for Justice, Helen McEntee, and Assistant Garda Commissioner, Paul Cleary, have launched a joint public awareness campaign for October’s European Cyber Security Month.

This year’s campaign focuses on the twin themes of phishing and ransomware, urging vigilance and outlining their potential impacts on the everyday lives of Irish citizens and businesses. The campaign is being jointly promoted by the National Cyber Security Centre (NCSC), and the Garda National Cyber Crime Bureau (GNCCB).

Over the course of Cyber Security Month, which runs throughout October, the NCSC will raise awareness on phishing and ransomware across online and traditional channels. This will take place alongside work by the GNCCB; both bodies are engaging with target audiences — for example the elderly and SME businesses — to highlight the risks involved and the steps that can be taken against both phishing and ransomware attacks.

Rise in phishing

Phishing emails, used by attackers to lure people into disclosing personal details or clicking on malicious links, are used by cyber-criminals to gain unauthorised access to a computer or network. Hackers continue to design smarter and more sophisticated phishing emails, in the hope of gaining people’s trust and pressuring them into acting without thinking.

Throughout October a key focus will be on informing the public, in particular the elderly, on how to avoid becoming a victim of email phishing, how to spot the tell-tale signs of these types of emails and what to do if a person has fallen victim to an e-mail phishing attack.

Commenting on the launch, Minister McEntee said: “I know I am not alone in being bothered by fake calls and text messages, and I share people’s frustrations at having to fend off these criminals and their often sophisticated scams. The simple truth is that the same technological advancements that have made our lives easier in so many ways also open us up to new forms of criminality. And, by its nature, those seeking to take advantage of today’s global connectivity often sit outside the easy reach of domestic law enforcement. That is why we need to do everything we can to help people and businesses protect themselves.

“The ability of international criminal gangs to launch ransomware attempts against Irish entities from anywhere in the world reinforces the importance of having well-designed and resilient cybersecurity procedures and systems in place.

“European Cyber Security Month is a valuable opportunity for us all to work together to raise awareness of the dangers of cybercrime and try and protect those most at risk. And the continued expansion of the Garda National Cyber Crime Bureau and the National Cyber Security Centre under this government demonstrates our commitment to doing so.”

Assistant Commissioner Cleary, Organised & Serious Crime, commented: "We have seen an increase in ransomware attacks against businesses, where payments are demanded to regain access to critical data information systems. The impact of these types of crime can be significant where companies are no longer able to function and recovery costs are potentially severe.

“At the same time, phishing attacks can target the most vulnerable in our communities — to steal their personal data and their money. The Garda National Cyber Crime Bureau and the National Cyber Security Centre work closely to identify the methods being used by cyber-criminals, so that we can advise companies and the public how to avoid being victims of cyber-crime and enable them to recover from a cyber-attack when it does occur.

“Our collaboration for European Cyber Security Month is an important part of our cyber-security strategy and demonstrates the commitment of both agencies, and of Government, to make the online environment safer for businesses and the public.”

Tactics of criminal ransomware groups

The second area of focus is ransomware. Focus will be on the stages of a ransomware attack chain, the impacts they have, and the important actions that can be taken in ‘breaking the chain’ and stopping an attack from occurring. Previously issued guidance will also be promoted, including a ‘Cyber Vitals’ checklist and ‘12 Steps to Cyber Security’ for businesses — to help to build and improve their cyber resilience (to defend against ransomware attacks).

The NCSC and GNCCB have seen a noticeable change in the tactics of criminal ransomware groups, whereby rather than largely focussing on governments, critical infrastructure, and big business, they are increasingly targeting smaller businesses. Both agencies advise that ransom payments should not be made to criminal groups, highlighting that there is no guarantee that paying a ransom will lead to your data being successfully decrypted or prevent the data from being leaked online.

Speaking at the launch, Minister Smyth said: “As the National Cyber Security Centre and Garda National Cyber Crime Bureau have highlighted recently, there is an increasing and worrying trend globally of SMEs being targeted by ransomware groups, with Irish businesses being amongst those impacted. Organisations are facing a very real threat from cyber-criminals looking to disrupt these organisations from functioning properly – in return for a ransom.

“We are also aware of the different forms of phishing out there. These can have a very damaging impact on citizens and businesses. European Cyber Security Month is a terrific way to raise awareness of these issues – amongst small and medium sized businesses and amongst all Irish citizens. This will ensure they have the necessary defences to protect themselves against these cyber-related threats.”

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