Cybersecurity: 'Greatest post-pandemic concern in 2021'

MetricStream has revealed the results of a new risk management survey of Chief Risk Officers and risk professionals across various sectors.

MetricStream, integrated risk management and governance risk solution company, has announced the results of a new survey on the State of Risk Management, post-pandemic. The survey found that while cybersecurity emerged as an even greater risk concern during the pandemic, organisations with agile integrated risk management (IRM) solutions responded better to pandemic-driven challenges.

"The pandemic has been a major catalyst for companies to re-evaluate their risk management programmes and adopt a future-ready risk programme that is agile, integrated, and technology-driven," said Gaurav Kapoor, Chief Operating Officer and Co-Founder, MetricStream. "It is no longer a matter of choice but the only option for organisations to thrive in these uncertain times."

The MetricStream State of Risk Management Survey asked Chief Risk Officers and risk professionals across various organistion sizes and industries for feedback on how the risk management industry has changed and adapted during the COVID-19 pandemic and what their key priorities are to combat the crisis. Respondents encompassed representatives from multiple industries, including financial services, telecoms, technology, manufacturing, government, education, healthcare, and transportation.

Key findings from the survey include:

  • The shift to digital during COVID-19 put cybersecurity risk at the forefront of organisations' concerns. Nearly half of survey respondents (48.91%) listed cybersecurity as their top business risk, and this was even more prevalent among respondents in the Banking and Financial Services Industry (52.94%).
  • Organisations that had IRM programmes were much more prepared for the swift changes in risk threats caused by the pandemic. More than half of the organisations (52.63%) that had deployed an integrated risk solution did not make any changes to risk programmes and strategies due to the pandemic. The IRM approach ensured agility and operational resilience, enabling them to quickly respond to the sudden disruptions brought about by the pandemic. On the other hand, companies with traditional and siloed approach had to make significant changes to their risk management approach to contend with the new normal.
  • After the pandemic, risk professionals feel increased pressure to show the effectiveness of risk management and resilience programmes. 61.96 per cent of survey respondents said that determining the effectiveness of cybersecurity risk management is a top priority, while 45.65 per cent said evaluating the strength of their operational resilience programme and framework was most important.
  • The Banking and Financial Services industry is primed for a major overhaul of their risk management approach in the next several years. 58.33 per cent of the total respondents from the Banking and Financial Services industry use risk management software but not integrated with other areas while only 26.32 per cent said that they are using an integrated platform to manage risks.
  • IRM technology adoption still has a long way to go, despite the advantages it offers. Only 21 per cent of survey respondents reported using one integrated tech solution for managing risk, cybersecurity, third-party management, and compliance. The remaining 79 per cent use either office productivity software or risk management solutions that are not integrated with other functions.

The complete results of the MetricStream State of Risk Management Survey Report 2021 are available for download here.

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