How HCL BigFix Unites Cloud and AI for Autonomous Security

With cyberattacks surging and a global estimate of US$10.5tn in annual cybercrime costs, businesses – no matter how big or small – must raise their security defenses.

Against this backdrop, HCL Software’s strategic evolution of its HCL BigFix platform –  reimagined to deliver Secure Resilient Operations (SRO) through autonomous, cloud-native remediation – lands as timely news.

HCL’s BigFix approach brings IT and security workflows together on a single platform to tackle enterprise risk decisively.

In today’s landscape, most organisations rely on 4–14 separate tools to manage their endpoints.

This fragmentation breeds not only operational inefficiency but also security silos, as unmanaged devices can become attack vectors for ransomware.

Consolidating on a single platform like HCL BigFix – rather than a patchwork of tools – helps organisations dramatically reduce operational cost and complexity.

“The time for siloed operations has passed. Our strategy is centred on enabling unified, proactive defence,” says Navin Sabharwal, Executive Vice President and Portfolio Manager at HCLSoftware.

“Our SaaS model, Agentic AI capabilities and platform innovations are all working together to help customers lower risk, remove complexity, and operate securely at scale.”

Manageable security for mid-size business 

In fragmented ecosystems, the gap between detection and remediation can stretch beyond 30 days – leaving enterprises exposed to threat actors.

For medium-sized businesses – the backbone of the economy – software that speeds implementation and remains easy to manage is a cybersecurity game-changer.

HCL BigFix SaaS Remediate meets this need with a flexible, subscription-based approach to enterprise security.

As a cloud-first solution, HCL BigFix SaaS Remediate removes the burden of heavyweight on-premises infrastructure while delivering a faster time-to-patch.

Agentic AI for autonomous detection

With the HCL BigFix AEX agentic AI system, the company is adopting an intelligent, context‑aware approach to cybersecurity.

The agentic AI system delivers autonomous detection and impact‑aware decisioning while continuously learning and improving across complex hybrid environments.

Early adopters of HCL BigFix AEX report an 88% increase in first‑call resolution and significantly faster issue closure.

HCL BigFix offers companies a tall vantage point to view operations happening at every end-point, thereby increasing visibility and security, while reducing cost and manual overhead. 

“This year marks a pivotal acceleration in our platform evolution,” says Kalyan Kumar, Chief Product Officer, HCLSoftware. 

“With BigFix SaaS Remediate, our converged UI, 10x scalability improvements and the emergence of Agentic AI, we are delivering the automation and intelligence organisations need to reduce operational cost and achieve true Secure Resilient Operations.”