UK electoral register hack: What can we learn?

In the wake of a cyberattack on the UK’s Electoral Commission that saw compromised personal data, organisations must adopt stringent security measures

The UK election watchdog announced significant data breaches at the start of August 2023. 

A cyber attack such as this is a crucial example of increased attacks on key businesses and speaks to wider concerns about increased threats to digital security systems. Earlier in 2023, organisations were hugely impacted following a cyber-attack on Capita, a prominent outsourcing group, indicating that ‘bad actors’ are becoming increasingly experienced.

As part of the widespread MOVEit hack enacted by cybercriminal gang Cl0p, attacks of this nature highlight a critical need for organisations to bolster cybersecurity measures worldwide. 

Sophisticated cybercriminals remained undetected for an entire year

Personal data of voters and internal systems was breached in 2022 and an investigation revealed that cybercriminals have been accessing this data since 2021.

The UK Electoral Commission stated on its website: “During the cyber-attack, the perpetrators had access to the Commission’s servers which held our email, our control systems, and copies of the electoral registers.

“We understand the concern this attack may cause and apologise to those affected. Since the attack was discovered, we have worked with security specialists to investigate the incident and have taken action to secure our systems and reduce the risk of future attacks.”

Despite the attack having first commenced two years ago, it was only revealed to the public in August 2023. It is another example of how vulnerable personal details are when organisations do not have up-to-date cybersecurity measures, or human error when their staff are not trained to handle the complexities of a sophisticated hack.

A recent report found that there is a growing lack of knowledge within cybersecurity and an ever-widening talent gap that is placing a burden on security teams to prevent business-ending breaches. It calls for greater knowledge to be shared within the workplace and key government organisations to better combat cyber threats.

It is clear that tighter cybersecurity measures are necessary in order to protect key infrastructure and government systems from digital vulnerabilities. In addition, as a result of a growing skills gap within the industry, strengthening policies and staff training are also other ways that growing concerns about data breaches could be mitigated.

Speaking on the incident, Dominic Trott, Director of Strategy and Alliances at Orange Cyberdefense, said: “This incident is more than a breach of critical national infrastructure (CNI) or personal information, it’s a breach of the instruments of democracy itself. 

“While the Electoral Commission has abided by its legal duty to notify the ICO, it has become usual practice for organisations to inform those impacted about data breaches within the same or a similar timeframe. 

“It has become de-facto standard practice to make a public announcement within days of a breach being discovered. This gives people full awareness of the issue and allows them to take any available steps to protect themselves and their data.

“It is comforting that the Electoral Commission has since strengthened its security posture since the attack, including its threat monitoring and alert systems, on advice from the NCSC. We can therefore hope that if it is targeted again in future, the attack will come to light and be communicated quicker than in this instance.”



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